IPextreme launched Xena, which is a complete, secure, scalable platform for managing semiconductor IP. There are two product offerings: Xena Cloud and Xena Enterprise. With the enterprise version, companies host Xena on their own internal servers, handle administration of the server, and have unlimited numbers of users. With the cloud version, Xena is hosted in the cloud with IPextreme handling the administration of the host server. The company buys subscriptions for its Xena users. In both models, customers of IP providers can use Xena for free.
Xena takes advantage of the latest technology in cloud computing to provide a complete infrastructure for managing IP with employees and customers over the Internet. Xena is ideal for semiconductor companies managing IP assets within their company and also IP companies that have a professional class infrastructure to manage the distribution and support of their IP products to customers. Companies of all sizes can benefit from Xena’s inexpensive cost structure, which can scale with business needs. Subscriptions for Xena Cloud start at $200 per month for each user token, with tiered volume discounts available as the number of users grows.
Catalog and Lead Management
Xena provides a searchable IP catalog that companies can use to organize and categorize their IP according to their own specifications, making it easy for employees and customers to locate IP. Included is functionality for lead management through email or with built-in integration to Salesforce.com.
Xena includes a complete set of product management features to allow companies to manage the lifecycles of their IP. Through Xena, IP designers can manage releases and push updates and notices automatically to their customers, ensuring that customers are always enabled with the latest product versions.
Xena’s sophisticated IP packaging features allow companies to take advantage of the same techniques that IPextreme uses to make IP products that are easier for customers to use by encapsulating knowledge from the original IP designers into licensable IP packages.
Xena provides extensive features for companies to control access to their IP by setting up customer accounts that provide secure access to the IP. A variety of features are available to support single-use, multi-use, subscription, and perpetual license models, and to track which customers have active maintenance contracts in place.
Xena comes with a complete support system that allows companies to set up a direct support connection between their customers and support engineers. Xena’s ticketing system allows IP supporters and customers to set severity levels of issues and securely attach files for test cases and other data that may be needed for support. The ticketing system logs all communication to ensure the visibility of the entire support process. Companies will also appreciate an integrated tracking system that allows them to monitor the effort expended in supporting customers.
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